Apple's promise is that, though some bemoaned the loss of the Touch ID sensor on the iPhone X, the facial recognition system is, in fact, much more secure than fingerprint biometrics ever was.
Customers having issues with face ID can book an appointment with an Apple authorized service provider or Apple store via Apple support page.
It wrote: 'Customers may experience greyed-out speaker button during phone calls. Apparently, some of these handsets have had issues with their microphones during calls and during FaceTime conversations.
Service providers have been told to ask users to disconnect any Bluetooth headset or other audio accessory connected to their devices to see if that fixes the issue. If the diagnostic screen shows that the affected device "could not detect dock" or "accessory not supported" alert, the service providers should initiate the repairing process. The problem could only be resolved permanently by sending the iPhone to authorised service centres.More news: Air France In Trouble
More news: Why Buhari stopped over in London from US - Presidency
More news: Chelsea manager Antonio Conte doesn't deny Anthony Martial interest
In due course, the user had got his unit replaced with the new device by an Apple Store.
Apple has not spoken publicly about the issues related to the microphone.
Numerous complaints regarding the recent iOS updates have left users in a hole.
Apple isn't explaining what the specific fault is, but it looks to have been triggered by the upgrade to iOS 11.3. If the issue still can not be resolved by replacing the primary camera, Apple has instructed them to replace the faulty unit with a brand new iPhone X unit. If the fix of your iPhone X doesn't work, a full-device replacement is likely to take place. Users reported that their iPhone's battery is draining rapidly, not charging properly and also there were reports of excessive heat build up. Since there is no official release of any document from Apple, it's unclear whether the Cupertino, California-based company will issue an official statement.