Twitter announced Thursday that hit the pause button on future verifications as the status has created confusion.
Verification was meant to authenticate identity & voice but it is interpreted as an endorsement or an indicator of importance. Twitter says that the check is exclusively meant to "authenticate identity & voice" but that rather it has been interpreted as "an endorsement or an indicator of importance". But those protesting Kessler's verification note that Twitter offers special features and even abuse filters to verified users - a design choice that implies such users are privileged in some way from non verified users.
Most people who are verified by Twitter include celebrities, politicians, journalists and public figures.
Twitter adds a blue check mark to accounts that it has verified are genuine.
Ed Ho, general manager of Twitter's consumer products and engineering group also chimed in: "We knew it was busted as people confuse ID verification with endorsement".
The verification of Kessler's account angered many users because of previous posts and actions.More news: Syria not invited to Paris climate talks despite joining
More news: Apple may be working on an AR headset for 2020
More news: United Kingdom minister Priti Patel held undisclosed meeting with Israel's Netanyahu
Shortly thereafter, Kessler tweeted a series of attacks against Heather Heyer, the woman who was killed at the rally.
- Michael Ian Black (@michaelianblack) November 9, 2017 How do you verify Jason Kessler, thus giving him a place of distinction, and, at the same time, tell people of color that they are safe on Twitter?
On Tuesday, Kressler, who organized the deadly alt-right rally in Charlottesville this past summer, proudly tweeted about receiving the coveted blue checkmark. The company recently testified to Congress, revealing that more than 36,000 Russian-linked accounts generated about 1.4 million automated, election-related Tweets. "Looks like it was payback time", before linking to the neo-Nazi site the Daily Stormer, according to the Los Angeles Times.
"We should've communicated faster on this", he said, acknowledging that the "system is broken".
Critics have called out Twitter founder Jack Dorsey in recent days for what they said seemed to be a tacit validation of violent racism. The company did not offer a timeline on when these changes may go into effect.