A number of reviewers this week have complained that their cellular-enabled, third-generation Apple Watches were having connectivity issues, wreaking havoc on some the watches' most significant new features. "We have discovered that when Apple Watch Series 3 joins unauthenticated Wi-Fi networks without connectivity, it may at times prevent the watch from using cellular", an Apple spokesperson said in an emailed statement.
"We're working closely with Microsoft to resolve the issue and will release a fix soon in an upcoming software update", Apple spokeswoman Trudy Muller told Reuters.
The latest watch, which starts at $399, has been hotly anticipated because its cellular connectivity means people can use it without carrying their phone around.
The problem comes to light after demand for the Apple Watch Series 3 with LTE appears to have far surpassed analyst expectations, and now has shipping delays of up to a month.More news: Trump warns Venezuela is 'collapsing'
More news: Detroit Lions valued at $1.7 billion, above only one other National Football League team
More news: SW Florida to get power back by September 22
Regardless of the impending patch, this isn't a great first impression for those who upgraded from previous iterations of the Apple Watch. Soon, users will be able to stream Apple Music from the device.
"There's no way to review this watch without mentioning the red dot on the digital crown", Gruber wrote. "Apple sells a lot of watch bands that clash with the red dot". He also praised the quality of phone calls on the new Apple watch.
If you've ever used or read up on LTE smartwatches, complaints about battery life are the norm.
Goode's experience was similar, with Apple replacing her review unit in a bid to fix the issue.