Details related to more than 4 million Time Warner Cable customers were exposed online in a major data breach, according to a report from Kromtech Security, but it was a partner of the United States cable operator, rather than TWC itself, that was at fault, according to the security export.
The files, more than 600 gigabytes in size, were discovered on August 24 without a password by researchers of Kromtech Security Center, the technology news website reported.
Charter added that after the unblocked server was isolated, Broadsoft got rid of the information and started a joint investigation into the matter.
This data included usernames, emails addresses, MAC addresses, device serial numbers, and financial transaction information - thought not credit card data. However, the cache size made it hard for the researchers to pinpoint the exact number of affected persons.
One of the databases contained four million records relating to customers, but some were duplicates, meaning less than four million individual users were likely to have been affected.More news: Huawei's New Kirin 970 Processor Has Built-In Artificial Intelligence
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Millions of records containing the personal details of Time Warner Cable (TWC) customers have been discovered in a publicly accessible storage repository. The 600GB worth of personal data was discovered last month by the Kromtech Security Center (hat tip, Gizmodo) while its researchers were investigating an unrelated data breach at World Wrestling Entertainment.
Kromtech said it would take "weeks" to sort through the files, which amount to more than 600 GB of data.
The Auburn Police Department said customers who have been with the cable-network since 2010 and have used the MyTWC app are most at risk.
The servers also contained internal company records, including SQL database dumps, internal emails, and code containing the credentials to an unknown number of external systems. "We apologize for the frustration and anxiety this causes, and will communicate directly to customers if their information was involved in this incident".
Representatives of BroadSoft did not immediately respond to a query.
Correction, 12:30pm: In a previous version of this article the headline identified people affected by this breach as "Time Warner" customers. BroadSoft partners with companies like tiem Warner Cable to manage their communications and cloud data needs.